Our Policies

Terms and Conditions

Welcome to Egnite Online! By using our services, you agree to the following terms:

1. You must be at least 13 years old or have parental consent to use our services.
2. We may change our terms from time to time, and you will be notified of any significant changes.
3. You are responsible for the confidentiality of your account and payment information.
4. Any abuse of our service or violation of our policies may lead to termination of your account.

Privacy Policy

We aim to provide a hassle-free experience, but in case you need to request a refund or cancellation, here’s how it works:

1. We collect personal information such as your name, email address, and payment details to provide our services.
2. We use your information only for processing payments and improving your user experience.
3. We do not sell or share your data with third parties unless required by law or to process payments securely.
4. Your payment information is stored securely with third-party providers (e.g., Razorpay).

Refunds and Cancellations

Your privacy is important to us. Here's how we handle your information:

1. Refund requests will be processed within 5-7 business days after receiving the request.
2. To cancel your subscription, contact us through the provided email or phone number.
3. Refunds will be credited to the original payment method, and no refunds will be provided after the service has been used.
4. We reserve the right to refuse a refund if we believe the request is fraudulent or violates our terms of service.

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